At "Multieats", we are committed to providing a safe and exceptional user experience. We may collect information related to your previous use of our platform if you have or had an active account with us.
This data may include your previous selections of favorite restaurants, interactions with customer support, your feedback or reviews on services or meals provided, as well as your social media preferences—such as company or restaurant pages you liked or recommended to others.
We use advanced analytical tools to monitor website usage patterns and improve the level of our services.
These tools collect non-identifiable technical information (Non-PII) that cannot directly identify a user, such as:
Device type and display settings, including screen resolution.
Operating system version and browser type.
General information such as geographic location (city/region), gender, and date of birth.
This data may be combined into aggregated analyses for statistical purposes, such as identifying high-usage areas or assessing user behavior on the platform, without referencing any specific individual.
Technologies such as cookies, pixel tags, and web beacons are used for this purpose to enhance performance and provide content that better aligns with your interests.
You can always control the activation of cookies through your browser settings.
To learn more, please visit: www.allaboutcookies.org
When you visit our platform, we automatically log your Internet Protocol (IP) address — the digital identifier assigned to your computer or mobile device by your Internet Service Provider.
This address is stored along with the time of visit and the pages accessed.
Such practices are common across most websites and occur automatically for purposes such as monitoring performance, improving security, detecting malfunctions, or identifying suspicious activity.
In some cases, an IP address may be considered personal data if combined with other information that can identify a user, in accordance with data protection regulations.
To create a new account on our platform, we require some basic information such as your email address and other contact details that allow us to communicate with you online or by phone.
This information is used to confirm orders, notify you of updates, or address issues affecting your account activity.
Therefore, registration cannot be completed without providing a valid email address.
Once your account is created, you can later log in to modify, update, or delete any data you no longer wish to keep through the "My Account" link on your personal page.
Please note that we share some necessary information (such as full name, address, and phone number) with partner restaurants to ensure successful order fulfillment.
We also use this data to enhance user experience, improve service quality, and for administrative or legal compliance purposes.
Your information may be shared with our team or relevant parties directly involved in processing your order, including technical support or analytics services, while ensuring our strict commitment not to sell or disclose your personal information to any third party, except as permitted by law or required by regulatory authorities (e.g., court orders or fraud prevention).
When fulfilling your order, the selected service provider receives only the necessary personal information to process it.
We have clear agreements with all approved service and product providers, requiring strict adherence to confidentiality and a prohibition against using the data for any other purpose or sharing it without explicit consent.
No personal information about you will be shared with business partners or related entities without your explicit consent.
Exceptions apply only in cases where disclosure is required under legal or regulatory obligations.
We also commit not to send marketing emails unless you have specifically opted in to receive such communications.
"Multieats" places the highest importance on protecting personally identifiable information.
We apply organizational, technical, and administrative measures in accordance with best available security practices to ensure data safety within our responsibility.
However, it is important to note that 100% security cannot be guaranteed when transferring or storing data online, as there remains a potential risk of breaches or leaks despite all precautions.
We therefore urge users not to send highly sensitive information via email as a precautionary measure.
If you suspect that your connection with us has been compromised—for example, if you believe your account information has been accessed without authorization—please contact us immediately with full details of the issue.
You can report incidents using the contact methods provided in the "Contact Us" section below.
Please note that sending your report by regular mail may delay our response time; therefore, we recommend using secure digital communication methods for faster handling of security-related reports.
"Multieats" reserves the right to change this Privacy Policy at any time by posting the updated version on the website.
You can update your personal information at any time by logging into your member account and accessing "My Account", where you can update your details listed under "Account Information" and "Delivery Address".
We welcome all comments and inquiries related to our use of your information.
Please direct them to:
📧 Email: info@multieats.com
(Note: Incoming and outgoing calls to Multieats may be recorded for quality and training purposes.)
